/* Registro de Tickets Soporte - Frontend (v1.1.1)
   Diseño limpio y responsive sin depender del tema.
*/
:root{
  --rts-bg:#ffffff;
  --rts-surface:#ffffff;
  --rts-muted:#6b7280;
  --rts-text:#111827;
  --rts-border:#e5e7eb;
  --rts-accent:#2563eb;
  --rts-accent-2:#1d4ed8;
  --rts-chip:#f3f4f6;
  --rts-shadow:0 10px 25px rgba(0,0,0,.06);
  --rts-radius:14px;
}

.rts{
  font-family: system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial, "Apple Color Emoji","Segoe UI Emoji";
  color: var(--rts-text);
}

.rts *{ box-sizing:border-box; }

.rts a{ color: var(--rts-accent); text-decoration:none; }
.rts a:hover{ text-decoration:underline; }

.rts-container{
  max-width: 1100px;
  margin: 0 auto;
  padding: 18px 14px;
}

.rts-card{
  background: var(--rts-surface);
  border: 1px solid var(--rts-border);
  border-radius: var(--rts-radius);
  box-shadow: var(--rts-shadow);
}

.rts-card + .rts-card{ margin-top: 14px; }

.rts-card-header{
  padding: 16px 16px 12px;
  border-bottom: 1px solid var(--rts-border);
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
}

.rts-title{
  margin:0;
  font-size: 18px;
  font-weight: 700;
  letter-spacing: -0.02em;
}

.rts-subtitle{
  margin: 3px 0 0;
  color: var(--rts-muted);
  font-size: 13px;
}

.rts-company{
  padding: 16px;
}

.rts-company-top{
  display:flex;
  gap:14px;
  align-items:center;
  margin-bottom: 12px;
}

.rts-logo{
  width: 86px;
  height: 86px;
  border-radius: 12px;
  border: 1px solid var(--rts-border);
  background:#fff;
  display:flex;
  align-items:center;
  justify-content:center;
  overflow:hidden;
  flex: 0 0 auto;
}

.rts-logo img{
  width: 100%;
  height: 100%;
  object-fit: contain;
  padding: 10px;
}

.rts-company-name{
  font-size: 20px;
  font-weight: 800;
  margin:0;
}

.rts-company-legal{
  margin: 4px 0 0;
  color: var(--rts-muted);
  font-size: 13px;
}

.rts-grid{
  display:grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px 14px;
}

@media (max-width: 720px){
  .rts-grid{ grid-template-columns: 1fr; }
  .rts-company-top{ align-items:flex-start; }
}

.rts-field{
  padding: 10px 12px;
  border: 1px solid var(--rts-border);
  border-radius: 12px;
  background: #fff;
}

.rts-field-label{
  font-size: 12px;
  color: var(--rts-muted);
  margin: 0 0 3px;
}

.rts-field-value{
  margin:0;
  font-weight: 600;
  overflow-wrap:anywhere;
}

.rts-actions{
  display:flex;
  gap:10px;
  flex-wrap:wrap;
  align-items:center;
}

.rts-btn{
  border: 1px solid var(--rts-border);
  background: #fff;
  color: var(--rts-text);
  border-radius: 12px;
  padding: 10px 12px;
  font-weight: 700;
  font-size: 13px;
  line-height: 1;
  cursor:pointer;
  transition: transform .03s ease, background .2s ease, border-color .2s ease;
}

.rts-btn:hover{ background: #f9fafb; }
.rts-btn:active{ transform: translateY(1px); }

.rts-btn-primary{
  background: var(--rts-accent);
  border-color: var(--rts-accent);
  color:#fff;
}
.rts-btn-primary:hover{ background: var(--rts-accent-2); border-color: var(--rts-accent-2); }

.rts-filters{
  padding: 14px 16px;
  display:flex;
  gap: 10px;
  flex-wrap:wrap;
  align-items:flex-end;
}

.rts-filter{
  display:flex;
  flex-direction:column;
  gap:6px;
  min-width: 140px;
}

.rts-filter label{
  font-size: 12px;
  color: var(--rts-muted);
  font-weight: 700;
}

.rts-input, .rts-select{
  width: 100%;
  border: 1px solid var(--rts-border);
  border-radius: 12px !important;
  padding: 10px 10px;
  background:#fff;
  font-size: 14px;
}

.rts-input:focus, .rts-select:focus{
  outline: none;
  border-color: rgba(37,99,235,.45);
  box-shadow: 0 0 0 3px rgba(37,99,235,.12);
}

.rts-table-wrap{
  overflow:auto;
  border-top: 1px solid var(--rts-border);
}

.rts-table{
  width:100%;
  border-collapse: collapse;
  min-width: 760px;
}

.rts-table th{
  text-align:left;
  font-size: 12px;
  letter-spacing: .06em;
  text-transform: uppercase;
  color: var(--rts-muted);
  padding: 12px 14px;
  background: #fafafa;
  border-bottom: 1px solid var(--rts-border);
  position: sticky;
  top: 0;
  z-index: 1;
}

.rts-table td{
  padding: 12px 14px;
  border-bottom: 1px solid var(--rts-border);
  vertical-align: top;
  font-size: 14px;
}

.rts-table tr:hover td{ background: #fcfcff; }

.rts-right{ text-align:right; }

.rts-pill{
  display:inline-flex;
  align-items:center;
  padding: 6px 10px;
  border-radius: 999px;
  background: var(--rts-chip);
  border: 1px solid var(--rts-border);
  font-weight: 700;
  font-size: 12px;
  white-space: nowrap;
}

.rts-desc{
  margin: 8px 0 0;
  color: #111827;
  background: #fbfbfb;
  border: 1px dashed var(--rts-border);
  border-radius: 12px;
  padding: 10px 12px;
  white-space: pre-wrap;
}

.rts-empty{
  padding: 18px 16px;
  color: var(--rts-muted);
}

.rts-login{
  max-width: 520px;
  margin: 0 auto;
  padding: 18px 16px;
}

.rts-login .login-remember label{ font-size: 13px; color: var(--rts-muted); }

.rts-login #loginform{
  background: var(--rts-surface);
  border: 1px solid var(--rts-border);
  border-radius: var(--rts-radius);
  padding: 16px;
  box-shadow: var(--rts-shadow);
}

.rts-login #loginform p{ margin: 0 0 10px; }
.rts-login #loginform label{ font-weight: 700; font-size: 13px; color: var(--rts-muted); }
.rts-login #loginform input[type="text"],
.rts-login #loginform input[type="password"]{
  width:100%;
  border:1px solid var(--rts-border);
  border-radius:12px;
  padding:10px 10px;
}
.rts-login #loginform input[type="submit"]{
  width:100%;
  border: 1px solid var(--rts-accent);
  background: var(--rts-accent);
  color:#fff;
  border-radius:12px;
  padding: 10px 12px;
  font-weight: 800;
  cursor:pointer;
}

/* Separación clara entre tickets */
.rts-row-ticket td{ background: #fff; }
.rts-row-desc td{ background: #fff; }
.rts-row-sep td{
  padding: 0;
  border-bottom: none;
  background: transparent;
}
.rts-sep{
  height: 22px;
  border-top: 1px solid var(--rts-border);
  margin: 0 14px;
}

/* Hover por ticket (grupo) */
.rts-hover td{ background: #f2f2f2 !important; }
.rts-hover td .rts-desc{ background: #f2f2f2 !important; }

/* Tickets como cards */
.rts-tickets{
  padding: 14px 16px 18px;
}
.rts-ticket-card{
  border: 1px solid var(--rts-border);
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 6px 18px rgba(0,0,0,.04);
  padding: 14px 14px 12px;
  transition: background .15s ease, transform .06s ease, border-color .15s ease;
}
.rts-ticket-card + .rts-ticket-card{ margin-top: 14px; }
.rts-ticket-card:hover{
  background: #f2f2f2;
  border-color: rgba(0,0,0,.08);
}
.rts-ticket-top{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:12px;
  flex-wrap:wrap;
}
.rts-ticket-meta{
  display:flex;
  gap:10px;
  flex-wrap:wrap;
  align-items:center;
  margin-top: 10px;
}
.rts-kv{
  display:flex;
  flex-direction:column;
  gap:2px;
  padding: 10px 12px;
  border: 1px solid var(--rts-border);
  background:#fff;
  border-radius: 12px;
  min-width: 160px;
}
.rts-kv .k{ font-size: 12px; color: var(--rts-muted); font-weight: 800; }
.rts-kv .v{ font-size: 14px; font-weight: 800; }
.rts-kv.wide{ min-width: 220px; flex:1; }
.rts-ticket-desc{
  margin-top: 10px;
  border: 1px dashed var(--rts-border);
  border-radius: 12px;
  padding: 10px 12px;
  background: #fbfbfb;
  white-space: pre-wrap;
}
.rts-ticket-card:hover .rts-ticket-desc{
  background: #f2f2f2;
}
.rts-year-wide{ width: 240px !important; min-width: 240px !important; }
.rts-person-search{ min-width: 260px; flex: 1; }
@media (max-width:720px){
  .rts-kv{ min-width: 100%; }
}

@media (max-width: 720px){
  .rts-grid[style*="repeat(3"]{ grid-template-columns: 1fr !important; }
}

.rts-filter-year{ min-width: 240px !important; }
.rts-year-wide{ width: 240px !important; min-width: 240px !important; }

.rts-header-actions{ display:flex; gap:10px; align-items:center; flex-wrap:wrap; }
.rts-card-header .rts-btn{ padding: 9px 12px; }

@media print {
  body * { visibility: hidden; }
  .rts-print-area, .rts-print-area * { visibility: visible; }
  .rts-print-area { position: absolute; left: 0; top: 0; width: 100%; }
  .rts-btn, .rts-filters { display: none !important; }
  .rts-ticket-card { page-break-inside: avoid; border: 1px solid #000; }
}

/* Descripción sin dobles espacios (reset de contenido del editor) */
.rts-desc-label{ font-weight: 900; margin-bottom: 6px; }
.rts-desc-body p{ margin: 0 0 8px; }
.rts-desc-body p:last-child{ margin-bottom: 0; }
.rts-desc-body ul, .rts-desc-body ol{ margin: 0 0 8px 18px; }
.rts-desc-body li{ margin: 0 0 4px; }

/* Print */
@media print{
  body{ background:#fff !important; }
  .rts-no-print{ display:none !important; }
  .rts-print-wrap{ box-shadow:none !important; border:none !important; }
  .rts-ticket-card{ break-inside: avoid; page-break-inside: avoid; }
}
